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Leading diagnostic service provider

Diagnostic test parameters play an important role in establishing whether a patient has or does not have a particular condition. Metropolis is one of the leading diagnostic companies in India, providing over 30 million tests a year, catering to more than 20,000 medical laboratories, hospitals, nursing homes and 200,000 consultants.

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Their Challenges

  • Delayed delivery of test reports
  • Below par quality of test results due to late delivery of samples
  • Lost and misplaced samples
  • Low turnaround times (TAT)
  • No visibility of core operations including pickups and deliveries, sample movement and cash collection

Our Granular Analysis

  • Absence of sample tracking
  • Lack of logistics tracking
  • Absence of TAT measurement and analysis
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iSolve’s FOVOTM* Transformation

FOVOTM* metrics define the top 3 goals and challenges of Metropolis bringing in increased focus to the business

*iSolve’s trademark Focus on One Variable Only methodology

SCALABLE PERFORMANCE MODEL
Achieved 100% scalability by eliminating middle management intervention

PROCESS DRIVEN
Increase in productivity with decreased dependence on people

REAL TIME DATA
100% performance tracking with detailed data analytics

ON TIME DELIVERY OF SAMPLES
>70% of samples arrive before noon, ensuring that reports are delivered by 5pm IST

SAMPLE COLLECTION TRACKING
100% visibility in sample pick-up & delivery

BUSINESS
IMPACT

CENTRALIZED REGISTRATION 100% efficiency in generating bulk sample reports without any delays

PRE-PLANNED VISIT SCHEDULES
Actual Vs. planned visits are tracked ensuring alignment with customer needs

PREDICTABILITY & CONSISTENCY
100% consistency in sample pickup leading to increased customer confidence. Transparency is delightful!

BUSINESS IMPACT

ON TIME DELIVERY OF SAMPLES
>70% of samples arrive before noon, ensuring that reports are delivered by 5pm IST

CENTRALIZED REGISTRATION
100% efficiency in generating bulk sample reports without any delays

PRE-PLANNED VISIT SCHEDULES Actual Vs. planned visits are tracked ensuring alignment with customer needs

PREDICTABILITY & CONSISTENCY
100% consistency in sample pickup leading to increased customer confidence. Transparency is delightful!

SAMPLE COLLECTION TRACKING
100% visibility in sample pick-up & delivery

REAL TIME DATA
100% performance tracking with detailed data analytics

PROCESS DRIVEN
Increase in productivity with decreased dependence on people

SCALABLE PERFORMANCE MODEL
Achieved 100% scalability by eliminating middle management intervention

Transformation achieved!

Our FOVOTM* Dashboard

Growth & Venture Partnership

We believe that as our customers grow, we grow! We invest in exclusive infrastructure, people, processes and systems dedicated to our customers – with all our funds! This is our equivalent equity with shared risks.

Start Your
Transformation Here

Simply fill the form or

email us at business@isolve.global

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