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Pioneers in Indian beauty salon industry

A pioneer in the Indian beauty salon industry, Naturals was one of the first to introduce the concept of unisex salons in the country. By offering a convenient way for families and couples to cater to their grooming needs all under one roof, Naturals led the way for the trend of unisex salons in India.

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Their Challenges

  • Absence of efficient franchise management system
  • Lack of centralized billing platform
  • Obscure control over royalty program
  • High waiting time for customers
  • No insights on customer walk in classification
  • Lack of employee performance & productivity tracking

Our Granular Analysis

  • Absence of digital wallet system
  • Inefficient process to achieve business goals
  • Lack of forecasting and reporting system
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iSolve’s FOVOTM* Transformation

FOVOTM* metrics define the top 3 goals and challenges of Naturals bringing in increased customer engagements

*iSolve’s trademark Focus on One Variable Only methodology

Efficient process driven system decreasing 85% of manual dependence

100% increase in visibility across all outlets with real-time monitoring

95% increase in productivity by in-depth tracking of business insights

100% control in revenue across all outlets with centralized billing

100%
increase in sales conversion rate through online payments and wallet system

BUSINESS
IMPACT

Efficient employee management with 100% tracking of performance and payroll analytics

Enhanced customer experience through 100% franchise loyalty integration

Intelligent appointment scheduling reducing 90% of customer wait time

BUSINESS IMPACT

100% control in revenue across all outlets with centralized billing

Efficient employee management with 100% tracking of performance and payroll analytics

Enhanced customer experience through 100% franchise loyalty integration

Intelligent appointment scheduling reducing 90% of customer wait time

100%
increase in sales conversion rate through online payments and wallet system

95% increase in productivity by in-depth tracking of business insights

100% increase in visibility across all outlets with real-time monitoring

Efficient process driven system decreasing 85% of manual dependence

Transformation achieved!

Our FOVOTM* Dashboard

Growth & Venture Partnership

We believe that as our customers grow, we grow! We invest in exclusive infrastructure, people, processes and systems dedicated to our customers – with all our funds! This is our equivalent equity with shared risks.

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Transformation Here

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